Delivery


Shipping costs are automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where the shipping charges will be displayed prior to payment and are dependant on the weight of the order and the destination country. We will ship your order shortly after we receive payment from you.


UK Delivery Addresses ~

Royal mail are used on shipments up to 2kg in weight and are sent by a 1st Class "signed for" service

UPS are used on shipments over 2kg up to 10kg at a flat rate cost

Channel Isles exempt from VAT.

**All UK services are not guaranteed, timescales act only as a guide.


European Delivery Addresses ~

Royal mail are used on shipments up to 2kg in weight and are sent by a 1st Class "Signed For" service

UPS are used on shipments over 2kg up to 10kg at a flat rate cost


North American, Canadian & South American Delivery Addresses ~

Royal mail are used on shipments up to 2kg in weight and are sent by a 1st Class Standard service

UPS are used on shipments over 2kg up to 10kg at a flat rate cost

All counties outside of the EU are exempt from VAT


Orders for Delivery Outside the United Kingdom -

The products specified on this website are suitable and approved for use for customers within the United Kingdom. Customers who choose to purchase items for usage and distribution to locations outside the United Kingdom do so at their own risk and have a personal responsibility regarding compliance with local laws. For buyers outside of the European Union, import duties, taxes, and charges are not included in the product price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.


Returns Policy


We are committed to customer satisfaction. All purchases may be returned for a refund within 7 days from receipt of your purchase. Returns on any products must be complete, unused and returned in the original packaging with all tags attached. All returns must be in writing so please email with the order reference, purchase date, product description and your contact phone and email address.


Any returns or faulty products can be returned for a replacement or a full refund. Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.

 

Please email us within 7 days of receipt, after 28 days refunds will at the discretion of the seller.


Returned goods must be in a good state and any goods or accessories that accompany the returned product must also be returned back to us.


Non-faulty items shall be returned in the original packaging and at the buyers own expense.  Refunds on Non-faulty items will only cover the product cost and not include the original delivery charges